Payments / Refunds

We support the following payment options at Atomberg :

  • Cash on Delivery (only available in selected pin codes).
  • Credit card.
  • Debit card.
  • Net banking.
  • Mobile payment.
  • Wallet.

Please retry making the payment after ensuring that the information entered is accurate, including all account details and the billing address. If your payment still fails, you can use the Cash on Delivery (COD) payment option, if available, on the payment page to place your order. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days.

Refund will be initiated upon successful pickup as per our returns policy. The refund amount is expected to reflect in the customer account within :

  • NEFT : 1 to 3 business days post refund initiation.
  • Online refund : 7 to 10 days post refund initiation, depending upon your bank partner.

Please use the Cash on Delivery option instead. We assure you that if the amount is debited from your account after a payment failure, it will be credited back within 7-10 days.

For COD refund please send us your order ID, contact number, reason for return to [email protected] and our team will get in touch with you.

Coupon code can’t be applied on the CC avenue page. It can be applied only on this page :

checkout-page

Return / Replacement

You can return / replace products purchased from the official Atomberg website within 10 days, except for our accessories.

  • You can create a Return request by your own for your order, kindly follow these steps :-
  • Step 1 - Click on this link https://atomberg.com/track-your-order , fill all the required details and click track order
  • track-order-page
  • Step 2 - Once the order has been marked delivered, you will get the Order Return tab, click on it and place a return request.
  • track-order-details-page

If you still want any assistance from our executive please contact us at 8448449442 or drop us an email at [email protected] with your order number, contact information and reason for return, and our team will get back to you.

  • We offer pick-up facilities in selected locations based on our courier serviceability.

We make three attempts to pick up the item, if the item is not picked up in the third attempt, the pickup request will be marked as failed. You can initiate a new return request, if the item meets the return criteria and is within the specified return/replacement period. For more details, please call our customer care.

Cancellations / Modifications

Yes, you can modify the shipping address of your order before we have processed (packed) it, by just contacting us at 8448449442 or sending us an email at [email protected] with your order number, contact number, and new address.

Our team will make the respective changes and you will be sent an email confirming the same.

Contact us at 8448449442 or send us an email at [email protected] with your order number and reason for cancelling the order.

Our team will make the respective changes and you will be sent an email confirming the same.

For payments made via your credit card, debit card, net banking, or wallet you will receive a refund into the source account within 7-10 days from the time of order cancellation.