Silent Fans

Be confident that you’re getting the best price on Atomberg.com. If within 24 hours of purchase you find the same product for less, on another authorised website within 24 hours of purchase, we'll give you the difference.

1. Product must be the exact same model as it appears on atomberg.com and in stock.
2. Proof of advertised price by an authorized dealer is required (Valid copy of flyer or website URL required. Advertised price must be the listed price; membership/loyalty, promo code entries or like discounts are not eligible for price matching).
3. If you have any questions about whether a seller is authorized, please contact the Atomberg Helpline. Please note that our only authorized sellers online are Amazon.in & Flipkart. On Amazon.in our authorized sellers are Clicktech , RetailEZ & Atomberg Technologies. And on Flipkart.com our authorized sellers are OmniTechRetail, RetailNet,TBLOnline, Atomberg Technologies
4. Products and accessories, which include, but are not limited to: Xiana Mixer Grinder, Yulia Mixer Grinder are not eligible for price matching.

WHAT QUALIFIES FOR PRICE MATCH?

1. Online Authorized Retailers only – We match online authorized retailers, Amazon and Flipkart.
2. Our Price Match Guarantee can only be used against products bought from atomberg.com and the same product model (e.g. same size, colour, specification etc) is available to buy from the other authorized online retailer at a lower price.
3. All Price Match Guarantee requests must be placed within 24 hr of placing your order.

WHAT ATOMBERG WON'T MATCH?

1. We do not match pricing from Offline stores.
2. We don’t match VIP or membership discounts, multi-buy offers, bundles, free gifts, cash back or discounts offered or bank offers on card.
3. Accessories are not eligible to be price matched.
4. Price Match can’t be used in conjunction with any other offer or discount code.
5. We will not apply The Price Match Guarantee to multi-item promo offers or bulk discount purchases.
6. Any limited quantity, deal-of-the-day, flash sales, clearance, closeout, discontinued, “doorbuster,” Black Friday/Cyber Monday (the week before and after Thanksgiving) and Green Monday prices, Atomberg won’t match.
7. After the purchase from atomberg.com , if during sale price gets lowered during the very next day, even that is not considered under price match.
8. We can change these terms and conditions at any time without notice. Any changes will be posted on this page. We may refuse, withdraw or suspend the Price Match Guarantee (or any part of it), at any time without notice.

HOW TO MAKE A CLAIM?

Send an email to [email protected] within 24 hours of your purchase, with the following details:

1. Website Name where you saw the difference.
2. Screenshot of the offer
3. Details of full price
4. Your full name
5. Contact number in case we need to reach you
6. Invoice of your order wherein you ordered the same product through the seller.

WE’LL SEND YOU CONFIRMATION.

Once we receive your e-mail, we'll review the details and get back to you with an answer, via email, within 1-2 working days. Once we've processed your claim, please allow 14 days for the payment to be credited to the same account used to make the original online purchase from atomberg.com . If COD is the mode of payment, then we will provide you the difference amount coupon code to place an all-new fresh order with the lesser value.

Return Policy

1. Purchase product from atomberg.com
2. Try for 10 days and return the product if you don’t like it.
3. Get your refund once the product is picked up.

How to place a return?

1. Select Issue: Go to profile section on the website.Go to my orders page.Go to order details.Click on the return button.
2. Fill the details: Fill out the required details on the page.
3. Product pickup: A return pickup will be initiated for your product.Product will be picked up.Your refund for the product will be initiated.

What are the conditions for returns?

1. The product must be returned in its original condition.
2. Items showing signs of wear, damage, or alteration will not be accepted.
3. Returns are subject to a successful quality check.

What is the return timeframe?

1. You must initiate a return within 10 days of receiving the product. Returns initiated beyond this period cannot be processed.

Can I return items purchased from other platforms?

1. Returns for items purchased on platforms like Amazon or Flipkart are subject to their respective return policies. Please contact the platform directly to initiate a return or for further assistance.

Free Delivery Policy

1. We offer FREE SHIPPING all over India. TAX & Octroi charges, wherever applicable, should be borne by the customer.
2. It is our endeavor to ship all items in your order together; however, this may not always be possible due to product characteristics or availability.
3. There may be restrictions on accepting orders for delivery in certain pin codes as a product cannot be shipped to those destinations. In such scenarios, the order will not be accepted online and a message will be displayed requesting you to provide an alternate pin code.
4. Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place different orders for different shipping addresses.
5. Email us at [email protected] or call our toll-free number 02246148035 in case of any assistance.

Cash on Delivery Available

1. Order value up to ₹5,000 . Pay the full amount in cash at your doorstep. No advance is needed.
2. Order value ₹5,001 – ₹20,000 . Pay 5% of your order amount upfront and settle the remaining amount in cash at delivery.
3. Easy returns & refunds apply as usual. Your advance is fully refundable if you cancel.