Water Purifier

1.When is the Booster Pump required?

Consistent water pressure is essential for water purifiers to operate efficiently. If the input pressure drops below 10 PSI, the purifier may face difficulties in filtering water effectively. Installing a booster pump resolves this issue by restoring optimal pressure, ensuring smooth and reliable operation.

2.When is the PRV (Pressure Reducing Valve) required?

If your input water pressure exceeds 30 PSI, a pressure-reducing valve is critical to protect your purifier. It safeguards components like the inline sediment filter and RO membrane from damage caused by excessive pressure.

3.What are the dimensions of the product, and is additional space needed for pre-filter installation?

The product dimensions are 558 mm (H) x 350 mm (W) x 280 mm (D).
You’ll also need additional space for the pre-filter, which measures 180 mm (W) x
320 mm (H).

4.Does it work without electricity?

You can easily dispense water that is already stored in the tank. However, the water purifier will not carry out the purification process without electricity.

5.How will I know when a filter needs replacement?

When your filter health dips below 20%, it’s time for a replacement. If a filter gets clogged, the SERVICE light will blink on the LED display, and you’ll also receive a notification via the app. Feel free to run diagnostics any time you feel something is not right—if there are any issues reported, you may contact the customer support to provide resolution.

6.How much time does it take to fill the tank?

Under ideal conditions with 30 PSI pressure, the 8-litre tank fills up in just 20 to 25 minutes in RO mode. Keep in mind, flow rates may vary slightly depending on your water pressure.

7.What is the max TDS level for best performance?

The Atomberg Intellon water purifier is designed to handle tough water conditions, performing optimally with TDS levels up to 1500 mg/litre. At higher TDS, it still works, ensuring you enjoy safe drinking water, but this may reduce the RO membrane’s lifespan.

8.Does Atomberg Intellon remove essential minerals from the water?

No, Intelligent Filtration System TM (IFS TM ) ensures that the essential minerals are retained by using RO filtration only when necessary.

9.Is it suitable for areas with frequent water quality changes?

Yes, it is well-suited for areas with frequent changes in water quality. The system dynamically adjusts its filtration process in real-time, ensuring consistent performance across varying water sources.

10.Can Atomberg Intellon purify borewell water or high TDS water?

Atomberg Intellon is suitable for all water sources - Borewell, Tanker & Municipal Water. It is fully compatible and adapts intelligently to all.

11.Do I need a RO if the TDS level in my vicinity is as per WHO range guidelines?

If your water's TDS (Total Dissolved Solids) level is less than 300 mg/litre, it is recommended to use the Adaptive Flow Mode™. This mode ensures that your water will be purified using UF & UV (non RO mode) purification methods and you will get pure, clean, and high-quality drinking water rich in minerals while significantly extending the lifespan of the RO filter.

12.What does TDS level mean & what is the recommended TDS level for drinking water?

The TDS refers to Total Dissolved Solids, which indicates whether the drinking water is fit for consumption, requires filtration or is highly contaminated. Milligram per litre (mg/litre) is the measurement used for measuring TDS level in the water. Higher the TDS level the water contains more dissolved salts & heavy metals such as Lead, Arsenic etc. WHO recommends TDS level less than 300 mg/litre as suitable for drinking.

13.How Can I register warranty for my Atomberg Water Purifier?

At the time of Installation, engineer will fill all the details on the Atomberg Home App. You can show the invoice copy to the engineer as supporting document.

14.What’s covered under the 2-year unconditional warranty?

Our 2-year “No Service Cost” warranty covers: • All filters, membranes, and electrical components in case of a defect • It also covers any service or technician visit charges for the first 2 years Just make sure installation and servicing are handled by our authorised team.

15.What’s the warranty on Atomberg Intellon Water Purifier?

Atomberg Intellon comes with a 2-year comprehensive warranty on all parts and filters.

16.How do I connect Atomberg Intellon to the app?

Getting started with the Atomberg Home app is simple. Ensure your Wi-Fi runs on 2.4 GHz with no firewall restrictions and keep your phone within 5 meters of the purifier during pairing. In no time, you’ll be in complete control.

17.What are the Wi-Fi requirements to connect my water purifier to the Atomberg Smart App, and how many devices can be connected to it?

The Wi-Fi network must operate on a 2.4GHz without any firewall restrictions. If you wish to share device access with family members, the Atomberg Home App supports Bluetooth connectivity for up to four phones. Additionally, Wi-Fi connectivity allows unlimited device access through the Atomberg Home App,managed by the family admin.

18.What does the box contain?

1Unit: Of Water Purifier, Tube Set, Ball Valve, Screw Set, Connector Set, Complementary Pre-filter, and Digital user manual

19.Is the installation chargeable?

No, the first installation is free of cost

20.The LED on my Atomberg Intellon is always on – does that mean it consumes a lot of electricity?

Not at all! Atomberg Intellon is designed to be extremely energy efficient.
It consumes only 5 Watt (in Idle state), and only 1 Watt (in Vacay Mode) –
which is even less than a regular LED bulb. Even if it stays on all day, it would
take about 200 hours to use just 1 unit (kWh) of electricity.
Atomberg Intellon keeps your electricity consumption minimal.

21.Can I connect my Atomberg Intellon water purifier to an external storage tank or matka? What pipe size should I use?

Yes, you can connect an external silicone pipe to the outlet nozzle of your Intellon
water purifier to store purified water in a separate tank or matka. The inner diameter
of Intellon’s outlet nozzle is 8mm, and the outer diameter is 12mm.
To ensure smooth water flow and proper purification, please use a pipe that matches
these dimensions.

22.Can Intellon handle heavy metals?

Yes, Atomberg Intellon can handle heavy metals. You can keep Intellon running in RO+UV mode continuously – full control with using Atomberg Home App. 
Even with Adaptive Flow or TasteTune Modes, Intellon stays alert. It uses publicly available government data on groundwater quality to identify regions with known heavy-metal presence. In such areas,it automatically enforces RO+UV mode ,and disables Adaptive & Taste Tune Modes, to ensure you always get the highest
level of purification (Groundwater data on heavy metals by Ministry of Environment,
Forest, and Climate Change by Government of India https://cpcb.nic.in/nwmp-data-2023/ )

23.Can I set my own TDS? Is this similar to MTDS?

Yes – you can choose your preferred TDS range using Taste Tune Mode. 
And no, it is not MTDS. There’s a very important distinction. 
MTDS, used by traditional water purifiers, is a manual valve-based system. 
Intellon’s Taste Tune is completely different. 
It’s intelligent, adaptive, and responsive. 
It adjusts the RO and UF purified water balance based on your chosen preference
and the real-time TDS of the input water. 
If the water quality changes suddenly, Intellon automatically recalibrates.

24.Can I toggle back from any of TasteTune or Adaptive mode to RO+UV mode?

Absolutely. Let us re-iterate.
If you prefer, you can keep RO+UV mode running continuously – that choice is completely yours.
So even if someone wants the reassurance of RO all the time, they can enable it
and still get the benefits of: • Smart monitoring of filter health • 2-year no-questions-asked warranty • No AMC after the warranty period