Q: Does Atomberg Intellon remove essential minerals from the water?

No, Intelligent Filtration System TM (IFS TM ) ensures that the essential minerals are retained by using RO filtration only when necessary.

Question 1

When is the Booster Pump required?

Accepted Answer

Consistent water pressure is essential for water purifiers to operate efficiently. If the input pressure drops below 10 PSI, the purifier may face difficulties in filtering water effectively. Installing a booster pump resolves this issue by restoring optimal pressure, ensuring smooth and reliable operation.

Question 2

When is the PRV (Pressure Reducing Valve) required?

Accepted Answer

If your input water pressure exceeds 30 PSI, a pressure-reducing valve is critical to protect your purifier. It safeguards components like the inline sediment filter and RO membrane from damage caused by excessive pressure.

Question 3

What are the dimensions of the product, and is additional space needed for pre-filter installation?

Accepted Answer

The product dimensions are 558 mm (H) x 350 mm (W) x 280 mm (D).
You’ll also need additional space for the pre-filter, which measures 180 mm (W) x
320 mm (H).

Question 4

Does it work without electricity?

Accepted Answer

You can easily dispense water that is already stored in the tank. However, the water purifier will not carry out the purification process without electricity.

Question 5

How will I know when a filter needs replacement?

Accepted Answer

When your filter health dips below 20%, it’s time for a replacement. If a filter gets clogged, the SERVICE light will blink on the LED display, and you’ll also receive a notification via the app. Feel free to run diagnostics any time you feel something is not right—if there are any issues reported, you may contact the customer support to provide resolution.

Question 6

How much time does it take to fill the tank?

Accepted Answer

Under ideal conditions with 30 PSI pressure, the 8-litre tank fills up in just 20 to 25 minutes in RO mode. Keep in mind, flow rates may vary slightly depending on your water pressure.

Question 7

What is the max TDS level for best performance?

Accepted Answer

The Atomberg Intellon water purifier is designed to handle tough water conditions, performing optimally with TDS levels up to 1500 mg/litre. At higher TDS, it still works, ensuring you enjoy safe drinking water, but this may reduce the RO membrane’s lifespan.

Question 8

Does Atomberg Intellon remove essential minerals from the water?

Accepted Answer

No, Intelligent Filtration System ^TM (IFS ^TM ) ensures that the essential minerals are retained by using RO filtration only when necessary.

Question 9

Is it suitable for areas with frequent water quality changes?

Accepted Answer

Yes, it is well-suited for areas with frequent changes in water quality. The system dynamically adjusts its filtration process in real-time, ensuring consistent performance across varying water sources.

Question 10

Can Atomberg Intellon purify borewell water or high TDS water?

Accepted Answer

Atomberg Intellon is suitable for all water sources - Borewell, Tanker & Municipal Water. It is fully compatible and adapts intelligently to all.

Question 11

Do I need a RO if the TDS level in my vicinity is as per WHO range guidelines?

Accepted Answer

If your water's TDS (Total Dissolved Solids) level is less than 300 mg/litre, it is recommended to use the Adaptive Flow Mode™. This mode ensures that your water will be purified using UF & UV (non RO mode) purification methods and you will get pure, clean, and high-quality drinking water rich in minerals while significantly extending the lifespan of the RO filter.

Question 12

What does TDS level mean & what is the recommended TDS level for drinking water?

Accepted Answer

The TDS refers to Total Dissolved Solids, which indicates whether the drinking water is fit for consumption, requires filtration or is highly contaminated. Milligram per litre (mg/litre) is the measurement used for measuring TDS level in the water. Higher the TDS level the water contains more dissolved salts & heavy metals such as Lead, Arsenic etc. WHO recommends TDS level less than 300 mg/litre as suitable for drinking.

Question 13

How Can I register warranty for my Atomberg Water Purifier?

Accepted Answer

At the time of Installation, engineer will fill all the details on the Atomberg Home App. You can show the invoice copy to the engineer as supporting document.

Question 14

What’s covered under the 2-year unconditional warranty?

Accepted Answer

Our 2-year “No Service Cost” warranty covers:
• All filters, membranes, and electrical components in case of a defect
• It also covers any service or technician visit charges for the first 2 years
Just make sure installation and servicing are handled by our authorised team.

Question 15

What’s the warranty on Atomberg Intellon Water Purifier?

Accepted Answer

Atomberg Intellon comes with a 2-year comprehensive warranty on all parts and filters.

Question 16

How do I connect Atomberg Intellon to the app?

Accepted Answer

Getting started with the Atomberg Home app is simple. Ensure your Wi-Fi runs on 2.4 GHz with no firewall restrictions and keep your phone within 5 meters of the purifier during pairing. In no time, you’ll be in complete control.

Question 17

What are the Wi-Fi requirements to connect my water purifier to the Atomberg Smart App, and how many devices can be connected to it?

Accepted Answer

The Wi-Fi network must operate on a 2.4GHz without any firewall restrictions. If you wish to share device access with family members, the Atomberg Home App supports Bluetooth connectivity for up to four phones. Additionally, Wi-Fi connectivity allows unlimited device access through the Atomberg Home App,managed by the family admin.

Question 18

What does the box contain?

Accepted Answer

1Unit: Of Water Purifier, Tube Set, Ball Valve, Screw Set, Connector Set, Complementary Pre-filter, and Digital user manual

Question 19

Is the installation chargeable?

Accepted Answer

No, the first installation is free of cost

Question 20

The LED on my Atomberg Intellon is always on – does that mean it
consumes a lot of electricity?

Accepted Answer

Not at all! Atomberg Intellon is designed to be extremely energy efficient.
It consumes only 5 Watt (in Idle state), and only 1 Watt (in Vacay Mode) –
which is even less than a regular LED bulb. Even if it stays on all day, it would
take about 200 hours to use just 1 unit (kWh) of electricity.
Atomberg Intellon keeps your electricity consumption minimal.

Question 21

Can I connect my Atomberg Intellon water purifier to an external storage
tank or matka? What pipe size should I use?

Accepted Answer

Yes, you can connect an external silicone pipe to the outlet nozzle of your Intellon
water purifier to store purified water in a separate tank or matka. The inner diameter
of Intellon’s outlet nozzle is 8mm, and the outer diameter is 12mm.
To ensure smooth water flow and proper purification, please use a pipe that matches
these dimensions.

Atomberg Intellon Water Purifier

Dynamic 7-Stagepurification process

Pre Filter

Inline Sediment Filter

Pre Carbon

Membrane Protector

UF Membrane

RO Membrane

UV Lamp

Alkaliser + Taste Enhancer